ERP Systems and Business Profitability: A Net Income Study of Companies Listed on the Mexican Stock Exchange
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Abstract
This article examines the impact of ERP systems on business competitiveness, measured through net income (core earnings), in a group of companies listed on the Mexican Stock Exchange. Based on a critical review of literature regarding key organizational factors influencing ERP success—investment, technological infrastructure, staff training, and change readiness—a theoretical model is proposed and applied through a comparative case study. Five publicly traded Mexican companies from various sectors (food, telecommunications, energy, retail, and beverages) were selected, each with a well-documented ERP implementation (SAP or Oracle) and available financial data for the years 2023 and 2024.
Findings reveal a positive relationship between organizational maturity and improvements in competitiveness indicators, reflected in net income growth rates and net income-to-revenue ratios. The analysis confirms that technology alone does not produce sustainable competitive advantages unless supported by internal capabilities and an aligned organizational culture. This study contributes to the empirical understanding of how financial digitalization correlates with profitability, and it provides practical guidelines for enhancing ERP system management in publicly listed companies operating in emerging
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Los autores conservan los derechos de autor de sus trabajos y conceden a la Revista Decisión Gerencial el derecho de primera publicación. Los contenidos se distribuyen bajo la licencia Creative Commons Atribución-NoComercial-CompartirIgual 4.0 Internacional (CC BY-NC-SA 4.0).
